Use the functionality to view the details of a Product associated with a request. The feature is applicable to all bank users who are assigned the required permissions to manage requests. There can be multiple Products in a request.
To open the Product overview screen, navigate to the Request Overview screen and click the Product ID link.
Product Overview
The application displays the Product Overview screen with the following details:
Left pane menu
The menu items on the left pane and the corresponding details on the right pane. Click any menu item on the left pane to view the corresponding details on the right pane.
The current stage of the Product is displayed on the stage indicator on top of the screen.
If the Request has been withdrawn by the user, the stage is updated as Withdrawn.
The stage synchronizes everywhere in the solution such as the RM and Supervisor dashboards, on the stage indicator of the request overview screen, and task status.
A bank user can see the current stage of the request with status and view the tasks by clicking the View All Related Tasks link with the count of pending and completed tasks related to the Product in parenthesis. The number of tasks is the sum of all pending + completed tasks from prescreening to the stage until which the tasks are generated for the selected Product.
After all the task statuses under a stage are either complete or waived , the current stage is marked as completed and the request moves on to the next stage.
The stage is yet to be visited.
The tasks are in progress and one or more tasks are to be completed. The application is still in the stage.
All tasks in the stage have been completed. The request is moved out of the stage.
Task sticky footer
The task sticky footer is displayed on the bottom of the screen. Applicable only if navigated to this screen from the tasks list screen.
Stick header
When the user scroll down the overview screen, the following Product overview fields are frozen on top of the screen:Borrower ,Requested/Approved Amount and Product type. Untill the product is approved it displays as Requested Amount,Once the product gets approved it displays as Approved Amount.
Stick header
General
The application displays the following menu items under the General menu on the left pane. By default, the Product overview details are displayed on the right pane.
Click the down arrow to view the request overview details. In Product Overview screen,by default the Request Overview displays in collapsed mode, when expanded the details are viewed. The application displays the information that were collected during the on-boarding process (create request) and few information from the back-end system, for instance, the bank branch, portfolio, and profit center are mapped with the signed-in (relationship manager).
The following details display in the Request Overview:
Click the icon to view the relationship manager contact card - email, address, phone, and bank branch.
Relationship Manager Contact Card
Product Overview
The application displays the information that were collected during the on-boarding process (create request).
The Retail user ( Retail RM, Mortgage RM , Retail Ops or any Retail Specific) logged into the Temenos Digital Assist Product Overview views the Product Overview. The breadcrumbs of the ID have the following Prefix:
Request ID: Request Number
Product ID: Product Number
Drawing ID: Drawing Number
Entity Name: Actual Entity Name
The above breadcrumbs are applicable for all the Overview- Request, Product , Drawing and Entity overview (applicable only for Retail).
The following details display in the Product Overview:
Borrower name
Requested Amount
Product Type
Usage
Product Name
Term
Commencement Date
Maturity Date
Decision Status
Approved Amount
Acceptance Status
Account Number
AIP Rejection Reason
Offer Rejection Reason
Cumulative DTI Ratio
Borrower name, Amount, Product Type, Usage, Product Name, Term, Commencement Date, Usage, Maturity Date (automatically calculated based on commencement date and term), Account Number (updated with account number which is received from the core/backend on creation of account. Until the field is updated at the fulfillment, this field will be blank), Security Coverage percentage (this field is default for Mortgage with value as 100%), Acceptance Status, and Decision Status ,Cumulative DTI Ratio(Retail Product Overview).
Borrower or the main applicant's name.
Requested Amount with Currency: Displays the sum of all the Products.
Product Type: This is displayed based on the category in the Marketing Catalog Microservice.
Product Name.
Term
Commencement Date
Usage displays the purpose as captured during request creation.
Maturity Date: Automatically calculated based on commencement date and term.
Account Number: Updated with account number which is received from the core/backend on creation of account. Until the field is updated at the fulfillment, this field will be blank.
Security Coverage in percentage.
Acceptance Status: The Relationship Manager(RM) updates in the Underwriting stage as Accepted or Rejected, this status icon is only applicable for new facilities. If you hover over the icon - Offer Accepted (or) Offer Rejected information is displayed.In Mortgage we also have AIP Accepted and AIP Rejected.
Decision Status
After the origination of loan accounts, the relevant details of the product are displayed on the Request overview screen and the account number is displayed on the Product overview screen after receiving from the core/backend on creation of the account.
Click the Borrower link who is the primary borrower of the Product to view the entity overview details.
You can view all the new facilities in the facilities section with the following fields : Product ID, Product type, Amount, term, Decision Status.
The system displays the Bridge Loan details screen only when the Bridge Loan purpose is enabled in spotlight and the user selects product as Bridge Loan .
Requested Loan Amount : Displays the captured amount from the requested loan amount field.
Requested Loan Term : Displays the captured loan term from the requested loan term field.
Purpose of Bridge Loan : Dropdown options
Fund purchase of new residential property/ Renovation of new residential property/ Renovation of existing property/ Others
Mortgage application for new property held with : This is a conditional field which displays only when the customer selects an option
Fund purchase of new residential property (or )
Renovation of new residential property under purpose of bridge loan.
Source of Repayment : Dropdown options
Sale of Old Property, Sale of Other Asset, Maturity of Term Deposit - displays captured details from source of repayment field.
Repayment Type (Interest Only)
Is Bridge loan collateral used for Mortgage Loan : (Yes/No)
Outstanding Loan Amount : Displays only when “Yes, mortgage is held with this bank/external bank” is selected.
Edit Bridge Loan Details Information:
This section allows the user to edit the bridge loan details information in the Product overview > Bridge Loan information screen. Below are the fields:
Purpose of Bridge Loan (Non-Editable)
Mortgage application for new property held with (Non-Editable)
Source of Repayment (Editable)
Repayment Type (Interest Only - Non-Editable)
Is Bridge loan collateral used for Mortgage Loan (Yes, mortgage is held with this bank/ Yes, mortgage is held with external bank/ No) (Editable)
Outstanding Loan Amount (Currency) (Mandatory/ if “Yes, mortgage is held with this bank/external bank” is selected)
The update bridge loan information button gets enabled only if the mandatory fields are entered.
The values in the Bridge Loan Information Section cannot be edited once the loan gets approved by the underwriter.
User Permissions
User
Permission Type
mortgagermuser
View
Edit
mortgagermsupervisor
View
Edit
mortgageuwuser
View
NA
mortgagecreditapprover
View
NA
mortgageopsuser
View
Edit
mortgagesupervisor
View
Edit
Connected Loans
Connected Loans
When a Bridge loan application is linked to the existing mortgage loan,the connected loans section display in the request overview and product overview.It is only applicable for scenario 2 and 2A only.
Business Scenarios:For a Bridge loan,depending on the answer chosen during the Origination application submission the mentioned business scenarios ,business use case and the connected loan section display in the assist.The dependency rules get triggered during execution of each task and the collaterals get created/updated in the transact.
Below are the four business scenarios and business use cases of Bridge loan (refer attached excel for more details).
Scenario -1: Customer already having Mortgage Loan (in same bank) and now seeking BL for the same Property used for Mortgage Loan.
Scenario -2: Customer applying Mortgage Loan and also seeking BL in the same application- using two different Properties (This is ideally a Bundled Loan).
Scenario -2A: Customer First applied Mortgage Loan (In-Progress) and subsequently seeking BL - using another Property.
Scenario-2B: Customer First applied Mortgage Loan (Completed) and subsequently seeking BL - using another Property.
Scenario- 3: Customer applying for a BL (Standalone BL) using a Property (There is a Mortgage Loan with external Bank on this Property - Second Charge).
Scenario- 4: Customer applying for a BL (Standalone BL) using a Property (There is NO Mortgage Loan against this property in any Bank - First Charge).
It displays the below:
Product id
Request id
Product Name
Requested Amount
Acceptance Status - current status of the request
If the user is in the Mortgage loan's request and product overviews, the details of the connected Bridge Loan displays.Similarly,If the user is in the Bridge loan's request overview, the details of the connected Mortgage Loan display.
Clicking the Id navigates to the respective request overview or product overview of the connected loan.The connected loans section is applicable only for loans or requests which are linked.
The Connected loans section is applicable only when a Bridge Loan and a Mortgage loan is linked else it does not display.
Collateral
Collateral
The application displays the list of collateral that is added for New Product in support of the Product with the following details: Collateral ID, Collateral Type, Collateral Name, and Adjusted Collateral Value.
Adjusted Value = Appraisal Value X Advance Rate (auto calculated)
Is Insurance Required? (Yes/No)
Status
Linked Facilities
Description
Usage
Usage Restriction
Usage Details
Additional
Details
Property Type
Office space
Industrial
Multi-Family
Retail
Property Status
Size (Sqft)
Built up Area
(Sqft)
Under Lease
Year of Construction
Plot Number
Section
Plan
Land Registry Number
Land Registration Date
Land Registry District
Mortgage
Registration number
Mortgage
Registration Date
Mortgage Rank
Pari Passu
Pari Passu
Percentage –(Displayed only when Pari Passu is checked.)
Occupancy
Owner
Occupied
Investment
Location
Address name
Country
State/Province
City
Address 1
Address2
Postal Code
Valuation
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Other Due Diligence
Date
Type
Status
Report
Comments
Deposits
Savings
Current
Deposit
Fixed Deposit
Recurring Deposit
Advance Rate
Adjusted Value
Status (Internal/ External)
Linked Facilities
Description
Additional Details
Account Number
Bank Name
Current Interest rate
Opening date
Interest rate as of
Maturity date
Valuation
Date
Value
Source
Report
Comments
Equipment
Machinery
Office
Other Equipment
Advance rate - Numeric
Adjusted value
Salvage Value - Adjusted Value × Salvage % (Auto calculated)
Insurance required?
Additional owners
Status (Internal/ External)
Linked Facilities
Description
Usage
Usage Restriction
Usage Details
Additional Detail
New or Used
Make
Address name
Country
State/Province
City
Address 1
Address
Postal Code
Model
Manufacturer
Year of Manufacture
Useful Life
Location
Address name
Country
State/Province
City
Address 1
Address
Postal Code
Valuation
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Comments
Instruments
notes
Letter of Credit
Letter of Guarantee Assignment of Lease
Other Instrument
Advance Rate
Adjusted Value
Status (Internal/ External)
Linked Facilities
Description
Additional Details
Issuer name
Document number
Date of Issue
Place of Issue
Expiry date
Valuation
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Comments
Inventory
Raw Materials
Finished Goods
MRO
Advance Rate
Adjusted Value
Status (Internal/ External)
Linked Facilities
Description
Additional Details
Stock Type
Stock Quantity
Debtor Outstanding
Creditor Outstanding
Location
Address name
Country
State/Province
City
Address 1
Address
Postal Code
Valuations
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Comments
Securities
Stocks
Bonds
Mutual Funds
Advance Rate
Adjusted Value
Status (Internal/ External)
Linked Facilities
Description
Additional Details:
Security Name
Security ID
Date of Issue
ISIN/CUSIP
Quantity
Industry
Country
Valuations
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Comments
Vehicles
Automobile
Truck
Trailer
Boat
Aircraft
Other Vehicle
Advance rate
Adjusted value
Salvage value
Insurance required?
Additional owners
Linked Facilities
Description
Usage
Usage Restriction
Usage Details
Additional Details
New or Used
Year
Manufacturer
Make
Useful Life
Model
Vehicle ID number
Registration number - Appears only if the vehicle is used
Registration Expiry - Appears only if the vehicle is used
Location
Address name
Country
State/Province
City
Address 1
Addres
Postal Code
Valuations
Date
Value
Source
Report
Insurance (If Insurance required is yes)
Insurance company
Required coverage
Actual Cash Value
Extended replacement cost
Full Replacement value
Agent name
Policy Number
Coverage Amount
Agent Phone
Policy Type
Deductible Amount
Agent Email
Expiration date
Additional Insured
Comments
Insurance
Life Insurance
Advance rate
Adjusted value
Beneficiary
Status
Linked Facilities
Description
Additional
Insured Customer
Policy Number
Contract Start date
Contract Expiry date
Valuations
Date
Value
Source
Report
Comments
On the context menu, click Delete to remove the record. In the confirmation pop-up that appears, click Yes. The record is removed.
Click Add Collateral to add a collateral to the Product. note that only existing collateral can be added in Product overview and new collateral cannot be added.
For all the prepopulated Collateral only Release (or) Retain option are displayed in the contextual menu.
User can view the change request indication along the columns in Collateral section.
Retain option is to reverse the release request. On clicking Retain option, it will remove the release icon indication for the particular line item and release option will appear again
Release option in the contextual menu should be changed to 'Retain' option
Retain option is to reverse the release request. On clicking Retain option, it will remove the release icon indication for the particular line item and release option will appear again
User can navigate to the View Collateral screen by clicking the row.
The Facilities section in the collateral displays the following details:
Facility ID
Facility Name
Facility Type
If a user has added collateral in the collateral section where Add Icon displays and is approved by the Underwriter in the Decision section in this case post approval the Add Icon does not display in the Collateral section.
If a user has added collateral in the collateral section where Add Icon displays and is declined by the Underwriter in the Decision section in this case post decline no line item details display in the Collateral section.
If a user has released collateral in the collateral section where Release Icon displays and is approved by the Underwriter in the Decision section in this case post approval the Release Icon does not display in the Collateral section.
If a user has released collateral in the collateral section where Release Icon displays and is declined by the Underwriter in the Decision section in this case post decline the Release Icon does not display in the Collateral section.
Collateral details from ODMS to OPMS:
If applied on different collateral (not on the property used for Mortgage Loan) and user selects the option as below:
Do you have any mortgage loan on the property you wish to use as the collateral for the Bridge Loan?
If the user selects “Yes, mortgage is held with external bank” or “No”.
A new Collateral record is created in the Entity Overview, which displays in the Request Overview and Product Overview while copying the collateral information from ODMS to OPMS.
In the Entity Overview,the collateral section displays only the Bridge Loan as linked Loans/Facility to this collateral and does not show any other Mortgage Loan.
If applied on the same collateral (Property used for Mortgage Loan)and user selects the option as below:
Do you have any mortgage loan on the property you wish to use as the collateral for the Bridge Loan?
When the user selects - Yes, a mortgage is held with this bank.
The existing collateral record data gets updated with the copied collateral data and no new Collateral record is created.
All fields of the fetched collateral display as non-editable field in the in collateral section, except the current property value field in all overviews - Entity,Request and Product.
In the Entity Overview, the collateral section displays the linked Loans/Facility for the collateral.It displays the previous Mortgage Loan,the new Bridge Loan and the user cannot uncheck these both.
LTV Calculation for Customer (Prospect/Existing) already having mortgage loan for the same Collateral/Property in external /internal bank:
When a Customer(Prospect/existing) applies for a Bridge Loan for a collateral which has a mortgage loan either in the same bank or an external bank against the same collateral,the outstanding loan amount of the Mortgage loan is also considered while calculating LTV ratio, in-addition to the requested loan amount of the Bridge Loan.
The Formula to calculate the LTV Ratio (Overall Loan against the adjusted collateral/ property value) = (Requested Loan Amount (of Bridge Loan) + Outstanding Loan Amount) / Adjusted collateral value.
This is validated depending on the below question:
Do you have any mortgage loan on the property you wish to use as the collateral for Bridge Loan? - “Yes, the mortgage is held with an external bank” or “Yes, the mortgage is held with this bank”.
Eg: If the Property value is 100,000 and the adjusted collateral value is also 100,000, then the Maximum eligible loan value for the collateral is 90,000 (90% of 100,000). Now, assume the customer is requesting a loan for 40,000 and the customer has an outstanding loan of 20,000 for the same collateral used for Bridge Loan(either in the same bank or external bank), this loan's LTV % will be (40,000+20000)/100,000 = 60%.
If the Loan is with the same bank and the same collateral is used to apply for the Bridge Loan, the Collateral section LTV % displays as 60% (40,000+20,000/100,000), considering Bridge Loan’s Requested loan amount (40,000).
If the Loan is with an external bank and the same collateral is used to apply for the Bridge Loan,the Collateral section LTV % displays as 60% (40,000+20,000/100,000), considering Bridge Loan’s Requested loan amount (40,000).
A validation happens “The Outstanding Loan Amount + New Bridge Loan Amount should not be greater than the predictive LTV % of the adjusted collateral value. For the above example, it should not allow a overall loan of more than 90,000.
LTV Calculation for Customer (Prospect/Existing) NOT having any mortgage loan against the same Collateral/Property in any bank:
When a Customer (Prospect/existing) applies for a Bridge Loan for a collateral that does not have any mortgage loan either in the same bank or external bank, is calculated as below:
Formula to calculate the LTV Ratio (Overall Loan against the adjusted collateral/ property value) = (Requested Loan Amount (of Bridge Loan) / Adjusted collateral value).
This is validated depending on the below question:
Do you have any mortgage loan on the property you wish to use as the collateral for Bridge Loan? - “No”
The Maximum eligible amount for the collateral is calculated using Spotlight configuration (say 90%,) so for a property value of 100,000, the customer can request a loan of up to 90,000 (90%*property value). A customer cannot have an overall loan of more than 90% of the property value.
Eg: If the Property value is 100,000 and the adjusted collateral value is also 100,000, then the Maximum eligible loan value for the collateral is 90,000 (90% of 100,000). Now, assume the customer is requesting a loan for 40,000 and the customer has NO outstanding loan on this collateral, then this loan's LTV % will be 40,000/100,000 = 40%.
A validation happens “The New Bridge Loan Amount (Requested Loan Amount) should not be greater than the predictive LTV % (say 90%) of the adjusted collateral value. For the above example, It should not allow a loan of more than 90,000 based on LTV ratio of 90% of property value.
Narratives
The application displays the list of narrative or comments entered for a Product/product with the following details: Category, Narratives, User name, Applies To Product or entity, and Date of narration. The icon denotes that the narrative has document attachments. Click the icon to view the narrative details.
Click Delete to remove the record. In the confirmation pop-up that appears, click Yes. The record is removed. On deleting the narrative, the attached documents are also deleted.
View details: Click any row to view the narrative details.
View Narratives
Click Edit to modify the details or click X to close the form.
Click the Document Name to view and download the document.
Add Narrative
Add Narratives
Click Add Narrative to add a narrative.
The application displays the signed-in user's user name and date of narration.
Select the Category from the list (for example, Summary, Financial, Pricing).
Enter Narrative description. It is a mandatory field. When a lengthy comment or description is entered which does not fit the field, then the content moves to the next line of the field. The field accepts up to 1000 characters.
The application displays the list of parties, facilities, or collateral depending on the selected Category. For example, on selecting Under Recovery, the application displays the facilities to map the narrative. On selecting, Financial or Guarantor, the application displays the parties to which the narrative can be mapped. It is mandatory to select at least one item from the list. Selection can be one, many, or all the items.
The application displays the list of parties or collateral under the Select <object> Apply this Narrative section depending on the selected Category. It is mandatory to select at least one item from the list. Selection can be one, many, or all the items. By default, no item is selected. The following is the narrative mapping to the selected category:
Party: On selecting Financial, Guarantor, Historical, Industry, Risks & Mitigation, Sources & Uses of Funds, or Management, the application displays the parties to which the narrative can be mapped. This is a multi-select option and can user select multiple parties to this narrative. By default, no party is selected. The party related narratives are displayed on the Request overview and the Product overview.
Product: If the user is in a particular overview and try to add a related narrative, the user does not need to select the Applies to option.
General: On selecting Summary, apply this narrative section does not appear. The added narratives are displayed on the respective overview screens. For example, a summary narrative added on the request overview is displayed only on the request overview screen.
Click Upload Document to upload files to a narrative. A confirmation pop-up appears with maximum size and file name conditions. Click Okay to browse and upload the file. The uploaded document appears. This field is optional.
Click the bin icon displayed beside each uploaded file to delete the file before adding a narrative.
The document name can be alphanumeric and cannot contain spaces, and the maximum file size can be up to 25 MB.
The following document types can be uploaded: jpeg, pdf, jpg, png, txt.
Click Add Narrative. The application displays a confirmation message that the narrative is added successfully and adds the record to the Narratives list.
Edit Narrative
Make the changes as required.
A user who added the narrative can modify the following details. Other user can only view the details.
Narrative text and Applies to in case of entity related narrative.
Narrative text in case of Product related narrative.
Click Download to download the existing files. If there are no existing files, click Upload to upload new files. On clicking Update, the uploaded files are successfully saved and updated in the summary screen. Upload the documents at once before updating the narrative.
Click Update Narrative to save the details.
The application displays a confirmation message that the narrative is updated successfully.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
Documents
The application displays the list of documents associated with an entity, Product, or a collateral. All documents uploaded in front-end Origination as part of the loan lending application are displayed in the documents list. The Documents can be added to new Product in the Request Overview Documents section. The documents can be of evidence and financial proof of identity and address, balance sheet, cash flow statement among others. The Documents displayed are collected from the Evidence Management and as per the DMN rules displayed in the Request Overview. Document Microservice stores the document reference and the actual file stores in downstream DMS,Which by default is Formpipe Product.
This section consists of two sub-sections:
Uploaded Documents -Documents uploaded by Customer/bank user.
System Generated Documents -The documents generated by system.
Documents
Uploaded Documents: This section displays the documents uploaded by the customer from the Origination app and by the Bank user. They are displayed by Document category group and this category has an accordion view, which on expanding displays the actual document along with the document type.
This section consists of the following fields:
Document Category - Displays the document category - collateral document, supporting financial documents, proof of identity,proof of income etc.
Document Type - Displays the Document type that is uploaded - sale deed, sale agreement, parent document, bank statements, credit card statement, proof of deposit, Passport, Driving license etc.
Document Name - The documents submitted before submission in the Origination app have the name File Information as given by the customer. If there is no File Information added, then the document name is added as file name.
Applies To - Request, Product, Party, or Collateral.
Status - Displays the status of the document in different color depending on the status - Approved, Pending, Signed, Delivered, Reviewed or Rejected. All documents uploaded in the Origination app will be in Pending status.
View Checklist :A checklist is a group of associated documents. It displays all the required document with the status if they are pending for upload/uploaded/approved/reviewed. The Checklist option displays only in the Product Overview and when clicked on it, Product wise document checklist displays in a pop-up window. The Checklist is dynamic and displays based on the DMN Rules.If the Customer Action documents are part of Checklist , the checklist status gets updated based on the document status.
View Checklist
If a particular document is uploaded (based on DMN rule) in the checklist, it displays with following color code:
Orange - if the status is Pending or Signed.
Green - if the status is Approved, Reviewed or Delivered.
Red - if the status is Rejected or Failed.
Depending on the DMN rules, the document types/documents display in the respective document category in the document checklist (Refer Table 1 and Table 2).
Table 1 - Document Category & Documents
Sl.No
Document Category
Document Type
1
Proof of Identity
(Apart from Tax ID any one is mandatory)
National ID
Tax ID (Mandatory)
Driving License
Passport
Employee ID
Photo ID card issued by Local Government
2
Proof of Address
(Any one document is mandatory)
Driving License
Passport
Utility Bills
Employer/HR letter
House Rent Contract
3
Proof of Income
Salaried:
Pay-slips (Mandatory)
Salary Account statements (Optional)
Non-Salaried:
Tax Return Statements (Mandatory)
Account Statements (Optional)
4
Supporting financial documents
(All mentioned documents are optional.)
Bank statements
Credit card statement
Proof of deposit
Proof of Assets
Car finance agreement
Loan statements held with third parties
5
Product Documents
(All mentioned documents are optional.)
Mortgage Loan Outstanding Statement
Consent for Second Charge
Additional Mortgage Document
Existing loan - Repayment Schedule
6
Property Documents
(All mentioned documents are optional)
Valuation Report
Sale Agreement
Sale Deed
Parent Document
Property Tax Receipt
Electricity, Water and Drainage Certificate/Receipt
Plan Approval/Layout Approval
7
Agreement Documents
(Agreement documents applicable only post submission flow)
Product Document: Bridge Loan (All below are optional)
Mortgage Loan Outstanding Statement
Consent for Second Charge
Additional Mortgage Document
Existing loan - Repayment Schedule
Property (Collateral) Document (All below are optional)
Valuation Report
Sale Agreement
Sale Deed
Parent Document
Property Tax Receipt
Electricity, Water and Drainage Certificate/Receipt
Plan Approval/Layout Approval
Table 3 - Generic Document Checklist for Bridge Loan
Document Checklist for Bridge Loan:
Proof of Identity
Tax ID (mandatory)
The ID which is entered under ID section to be prepopulated (Any one document from below is Mandatory)
Driving License
Passport
Employee ID
Photo ID card issued by Local Government
Proof of Address: (Any one document from below is Mandatory)
Driving License
Passport
Utility Bills
Employer/HR letter
House Rent Contract
Proof of Income:
For Status (Employment Status) - Salaried (Full Time Employee, Part Time Employee, Contract Employee, Casual Employee)
Pay-slips(mandatory)
Salary Account statement (optional)
For Status (Employment Status) - Non-Salaried (Self-Employed, Retired, Unemployed, Trainee)
Tax Return Statements(mandatory)
Account Statements (optional)
Supporting financial documents (Optional)
Bank statements
Credit card statement
Proof of deposit
Proof of Assets
Car finance agreement
Loan statements held with third parties
Product Document: Bridge Loan: (Add below documents if available) (Optional)
Mortgage Loan Outstanding Statement
Consent for Second Charge
Additional Mortgage Document
Existing loan - Repayment Schedule
Property Document: (Add below documents if available) (Optional)
Sale Agreement
Sale Deed
Parent Document
Plan Approval/Layout Approval
Property Tax Receipt
Electricity, Water and Drainage Certificate/Receipt
Proof of ID, Proof of Address,Proof of Income and Supporting Financial document mentioned above are required for all applicant (Main applicant and co-applicants).
The Documents in the checklist are displayed as:
Document Category.
Document Types within the category.
Applies to Entity , Collateral or Product.
A Checklist icon displays beside each Document Category for both Uploaded Document and System Generated Document section. When hovered over it, the uploaded document within the required Document category display.
The Document section has a document checklist specific to the journey and the application data updated by the customer, which displays the mandatory and non-mandatory documents.
The documents uploaded in the Origination system and the system generated documents or any new document uploaded by the bank user needs to be as per the classified document type .
The Property Document Category in Origination is mapped to the Collateral Document Category in Assist. All the Property documents added in the Origination display in the respective document type in the document category “Collateral Document”.
When the collateral valuation document in Collateral section in Assist,it gets uploaded in the Document category-Collateral document in the Entity Overview, Request Overview and Product Overview.
When the user reviews/approves the documents,a green tick mark gets updated in the document section and document checklist in the Product Overview.
Only Party specific documents like Proof of ID, Proof of Address, Proof of Income, Supporting Financial Document and Collateral Document display in the Entity Overview.
The product specific documents display only in the Request and Product Overview.
The Bridge Loan Product specific documents display in the document checklist of the Product Overview as mentioned in Table 2.
All product specific documents uploaded by the customer in the Origination app, display in pending status in the document checklist and Product Overview.When a bank user reviews and changes the status of the documents,the same display in the document checklist ,Request and Product Overview sections.
The accordion view also displays the same details as the Checklist Icon.
Accordion view
In the Document section of the Product Overview, if a particular document is uploaded in the checklist and checklist icon within the Document type, a Tick mark displays. If the checklist/checklist icon for the document type is complete, the Tick mark appears Green in Color. This is applicable for both Uploaded Document and System Generated Document. In case there are multiple documents uploaded for the same Document Type, then until the status of all the documents are Approved/Reviewed/Delivered the status for the Document type does not get complete (Green).
Uploaded Documents - Approved/Reviewed
System Generated Document(this is applicable only for the Checklist Icon) - Delivered
Upload : To upload a new document.
System Generated Documents :This section displays the documents generated by the system in Temenos Digital Assist. They are displayed by Document category group and this category has an accordion view, which on expanding displays the actual document along with the document type.
This section consists of the following fields:
Document Type - Documents submitted before submission in the Origination app have the type as stored in Document MS.
Document Name - The documents submitted before submission in the Origination app have the name File Information as given by the customer. If there is no File Information added, then the document name is added as file name.
Document Category - Displays the document category.
Applies To - Request, Product, Party, or Collateral.
Status - Displays the status of the document in different color depending on the status - Approved, Pending, Signed, Delivered, Reviewed or Rejected. All documents uploaded in the Origination app remain in Pending status.
The agreement document gets auto generated and displays in the document section under system generated document section in delivered status.These document types also display in the upload document section for the bank user to upload the signed documents (Offer letter) for the respective facility.
The offer letter gets generated only for a Bridge loan.
Attributes for generating documents in the System generated documents -
Offer Letter gets generated and displays in the system generated document:
Attribute: Product Decision (Approved/ Auto Approved)
Below documents get generated in the agreement documents once the Loan (Product) is either auto-approved or manually approved by the bank user and the status is delivered.
Offer Letter
Once the above document gets generated, the uploaded documents section displays above the document types in the agreement documents tab.
Mapping between the Origination document type with Temenos Digital Assist document type.
Document Type in Temenos DigitalOrigination
Document Type in Temenos DigitalAssist
Entity Certification/Registration
EntityCertification
Tax ID Number Certification
TaxIdCertification
Articles of Incorporation
Article of Incorporation
Partnership Agreement / Declaration
PartnershipAgreement
Trust Agreement / Declaration
TrustAgreement
Article of Incorporation
ArticlesIncorporation
Financial Statement
FinancialStatements
Passport
Passport
Driving License
DriverLicense
National ID
TaxIdCertification
Perform any of the following:
Download Document: Click the Document Name to view and download the document if required. To download, click Download on the screen the appears.
View Details: Click the row to view the document details. Click the ID to view the overview details. The document can be mapped to a request, entity, Product, or a collateral.
If the document category is applied to a collateral record, then the document is displayed in the document summary under the respective facilities where the collateral is used.
If the document category is applied to entity record, then the document is displayed in the document summary under respective entity overview only and will not be available under request overview and Product overview.
You will be able to view all new facilities in facilities section with the following Product ID, Product type, Amount, term, Decision Status.
Use the context menu as required. The context menu is displayed only for the documents with Pending and signed status:
Click Edit to modify the details. The document with Pending/Signed status only can be edited.
Click Delete to remove the record. The document with Pending status only can be deleted. In the confirmation pop-up that appears, click Yes. The record is removed.
Upload Document
On the Documents list screen, click Upload.
The Upload button is available only under “Uploaded Document” sub section.
In the Document section, the Bank user can add single/multiple documents as required.
The Applies to displays depending on the Document Type chosen. The mapping between Document Type and Applies To is done in DMN.
The “Linked To” field is by default the Product ID.
The “Upload” option is available for the logged in user depending on the permissions of the role.
A confirmation pop-up appears that the maximum file size can be up to 25 MB and the file name can be alphanumeric without any spaces. Click Yes.
A window to upload the document is displayed.
Select the file to upload. The file name can contain alphanumeric characters and cannot contain spaces. The document types can be PDF, TXT, JPG, PNG, and JPEG. The maximum size allowed per document is 25 MB. The application displays a error message if incorrect document type is selected. In this case, click Add New Document to continue with the document upload.
Add Documents
The Add Document screen is displayed. All fields are mandatory.
Enter the Document Name.
Select the Document Type (for example, Financial Statements, Amendments).
Select the Category from the list.The document is attached to the selected category level.
The application displays the list, depending on the selected document category. Select the category to apply to the document. The selection can be one, many, or all.
In Product Overview, it does not display all the facilties, it displays by default the Product in the Product Overview.
If category is entity, this field lists all the entities related to the request. Defaults if this list has one value.
If category is collateral, this lists all the collateral related to the request. Defaults if this list has one value.
Select the Status from the list - Approved, Pending, Signed, Delivered, and Reviewed.
The Applies to field is displayed based on the chosen Document Type. The mapping between Document Type and Applies To is done in DMN.
The Linked To field is by default the Product ID.
If an entity related document is uploaded from the Origination page, it displays in Entity Overview, Request Overview, Product Overview for the linked Product.
If a Product related document is uploaded from the Origination page, it displays in Request Overview, Product Overview of linked Product.
If a collateral related document is uploaded , it displays Entity Overview of the Collateral owner, Request Overview, Product Overview of the linked facilities.
No request related document is displayed in the Product overview document section.
The Add option for the logged in user depends on the permissions of the role.
Click Upload Document. The application displays a confirmation message that the document is uploaded successfully. The document is added to the documents list. If the document category is applied to entity record, then the document is displayed in the document summary under respective entity overview only.
An Adhoc document can be uploaded from any Overview(Entity, Request, Product).
Edit Document
The document with Pending and Signed status only can be edited.
Edit Documents
Only the document Status, Linked To can be edited.
Select the Status from the list - Approved, Pending, Signed, Delivered, or Reviewed.
The status : Pending and Signed are editable.
The Link To is default to the Product (for the Product Overview) , hence user will be not be able to edit it, if no option is selected the system displays an error.
Click Update Document to save the details.
The application displays a confirmation message that the document details are updated successfully.
If the Link To is Edited and if the Product is removed then that document will not be visible in Product Overview and Request Overview, however it is visible in the Entity Overview.
The Edit option for the logged in user depends on the permissions of the role.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
View Document
The documents uploaded by the Customer / bank user or generated by the system, bank user in the Document Section can be viewed by clicking the View Document option.
The Document Category with an accordion view displays : Document Type, Document Name, Applies to, Status.
When clicked on the documents in the row the following fields display:
Document Category
Document Type
Actual Document
Document Name
Applies To
Linked To
The Product ID is default in the Linked to Field. The view option for the logged in user depends on the permissions of the role.
A Bank user will be able to View documents uploaded through Customer Action in the “Uploaded Document” section in Entity Overview, Request Overview and Product Overview based on the Document Category and Type.
The uploaded Adoc Documents can also be viewed in this section, however they are not displayed in the Checklist or the Checklist Icon.
Delete Documents
The Bank user will be able to delete the uploaded /system generated documents. The Delete option is enabled only for the documents with status pending. Once the document is deleted based on the Link To, all the documents will be delinked and deleted from the Entity , Request and Product Overview. The Delete option for the logged in user depends on the permissions of the role.
Parties
Parties
The application displays the list of parties already added to the Product with the following details. The parties added in request overview are displayed in the request overview and changes done here reflects in the Product overview and vice versa.
Role Name of the entity (for example - Borrower) with the Product.
Obligation to the request in percentage or as an amount. For borrower, it is 100 percent always and for other roles, it is as defined in the party screen.
Applies to a request or a Product. Click the ID to view the overview details.
A bank user of relationship manager and underwriter roles with the necessary permissions can view and manage (add, view, edit, delete) the feature.
The application displays the borrower fees for the Product and modified Product with the following details: Fee Type, Fee Name, % Or Amount, and Status (only applicable for closing fees).
The Drawings is applicable only for Mortgages.
For Retail - The borrower fees can be added in the Drawings level, the Applies to section displays the following radio buttons:
Product
Drawings : If selected, it displays all the products.
When the borrower fees is added for Drawing, the Drawing ID displays in the Applies To section of the summary. The Fees added at the Drawing level from the Request Overview display in the Request, Product and Drawing Overview.
In case the Product/Drawing already has the Borrower fees in MCMS , the system displays the Applies To accordingly. The Applies To section displays the Product ID in the Product level and Drawing ID in the Drawing level.
For Retail-Drawing Overview:The User can view and manage (add, view, edit, delete) borrower fees from Drawing Overview under the Borrower Fees Section.
If a Product has Drawings the Borrower fees is added only at the Drawing level.
When user adds fee from the Drawing overview , the Applies To tab automatically gets updated with the Drawing ID.
The Borrower Fees added in the Drawing overview displays in the Request, Product and Drawing Overview.
The row click , edit and delete functionality is applicable in the Drawing Overview.
Click Delete to remove the record. On the confirmation pop-up that appears, click Yes. The record is removed from the borrower fee list. Records with Paid and Waived status cannot be deleted.
View Borrower Fee: Click the row to view the borrower fee details. For example, the fee name can be Penalty Interest, Commission, Stamp, Arrangement and more.
View Borrower Fee
Click Edit to modify the fee details. A fee with status as Paid or Waived cannot be edited
Use the feature to add borrower fee details. a fee added in Product overview is displayed in request overview as well.
Add Fee
Select the Fee Type from the list. The application displays various options depending on the selected fee type.
Ongoing
Select the Fee Name from the list (for example, Available, Product, Utilized).
Select the Frequency from the list.
Select fee as a Percentage or Amount. If Amount is selected, then select the currency from the list and enter the Amount. The currency field has predictive search where you can enter your option in the box and select the required option from the matching result rather than scroll down the list to select a currency.
Rate Basis: Visible only if percentage is selected in percentage/amount.
Balance Type: Visible only if percentage is selected in percentage/amount
Rate Type: Default to Fixed, Visible only if percentage is selected in percentage/amount.
By default, the application applies the Collection as Ongoing.
Event
Select the Fee Name from the list (for example, Documentation, Penalty Interest, Commission).
Select fee as a Percentage or Amount. If Amount is selected, then select the currency from the list and enter the Amount. The currency field has predictive search where you can enter your option in the box and select the required option from the matching result rather than scroll down the list to select a currency.
Basis: Visible only if percentage is selected in percentage/amount. The following list items are available - Product Amount and Prepayment Amount.
Closing
Select the Fee Name from the list (for example, Arrangement, Documentation, Stamp).
Select fee as a Percentage or Amount. If Amount is selected, then select the currency from the list and enter the Amount. The currency field has predictive search where you can enter your option in the box and select the required option from the matching result rather than scroll down the list to select a currency.
Basis: Visible only if percentage is selected in percentage/amount. The only list item available is Product Amount.
Select the Collection Type from the list.
Select the Status from the list - Pending, Paid, Waived, and N/A.
On changing the Fee Type, the application displays a confirmation pop-up for switching the fee type. On clicking Yes, the data entered so far will be lost.
Click Add Fee. The application displays a confirmation message that the fee is added successfully and adds the record to the Borrower Fees list.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
Edit Borrower Fee
Edit Fee
Use the feature to edit the borrower fee details. A fee with status as Paid or Waived cannot be edited.
Make the changes as required. The Fee Type and Fee Name cannot be edited.
The following details can be edited depending on the fee type: Fees Percentage or Amount option, Basis request amount, Percentage, Amount, Collection, and Status.
Click Update Fee to save the details.
The application displays a confirmation message that the record is updated successfully.
The updated borrower fee details are displayed on the view screen.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
Interest Pricing
Interest Pricing
A bank user of relationship manager, underwriter, and supervisor roles with the necessary permissions can view and manage (add, edit, delete) the feature.
The application displays the margin charged to the customer with the following details: Interest Type, Index, Spread or margin, Rate of interest, and Status.When the data moves from ODMS to OPMS the interest pricing details get updated with Pending status.The user can add/update the pricing details only until the status is changed as accepted.The edit option is available only until the Offer is accepted by the customer (i.e.,Offer Letter status is updated as Signed),once the offer is generated the edit option gets disabled for the pricing fields .The status of the interest pricing records is updated as accepted once the offer is accepted by the customer (i.e.,Offer Letter status is updated as Signed). Post approval,the bank user can edit the pricing details both in the Product Overview and Drawing Overview.
The Drawings is applicable only for Mortgages.
For Retail Mortgage - If a Product has a drawing, the user needs to select the Drawing first and then add the Pricing.
In case the Product has Drawings the system does not allow to add Pricing at Product level.
In case the product does not have Drawings, the Pricing is directly added to the Product.
The Pricing instructions added from the Product Overview for a Drawing is displayed in the Pricing section of the Drawing Overview and vice versa.
The Drawing Level Pricing displays in the Summary screen in an accordion view, which on expanding displays all the interest pricing records:
Interest Type
Index
Spread
Rate
Status
For Retail Mortgage-Drawing Overview:The User can view and manage (add, view, edit, delete) interest pricing from Drawing Overview Section.
The interest pricing added in the Drawing overview displays in the Product Overview and vice versa.
If a Product has drawing the Pricing is added at the Drawing level.
Do any of the following:
View Pricing:
Click the row to view the pricing details. For the list of fields on the Structure and Schedule tabs for different interest types and Product types, see the attached document.
View Pricing
If there is a document attached to repayment schedule (for term and mortgage loan), the document is displayed and can be downloaded on the Schedule tab.
View the comments entered by the user on the Comments tab.
Click Edit to modify the details. The Edit option is available only if the status is Proposed or Rejected.
Context menu: Use the context menu as required:
Click Edit to modify the details. Records with Accepted status cannot be edited.
Click Delete to remove the pricing details record. On the confirmation pop-up that appears, click Yes. The record is removed from the pricing list. Also, the document attached to the repayment schedule, if any is also deleted (applicable for term and mortgage loan). Records with Accepted status cannot be deleted.
Context Menu is not applicable for Modified Product as all the fields are prepopulated and cannot be edited.
Add Pricing: Click Add Pricing to add pricing details. Not applicable for Letter of Credit and Letter of Guarantee products.
For Retail - When the user clicks Add Pricing the following fields display:
Select Drawing
Product ID
Product Name
Product Type
List of Drawings of the Product display with following fields:
Drawing ID
Drawing Name
Select Button
Clicking the Drawing displays the regular Pricing screen, Incase the Product does not have Drawing , click Add Pricing to directly add the pricing.
When a Drawing pricing with Accepted status is added, the system does not allow further addition of pricing and the Select button gets disabled.
When all the Drawings pricing are in accepted status, the Add Pricing button at the section level gets disabled. The Pricing added for Drawing level from Product Overview screen displays in the Drawing Overview Pricing section.
The Drawings is applicable only for Mortgages.
Edit Pricing Details
Use the feature to edit the pricing details if the status is Proposed or Rejected.
Edit Pricing Details
On the context menu, click Edit. Alternatively, click the Edit button to modify the pricing details. The records with Proposed or Rejected status only can be edited.
Make the changes as required on the Structure, Schedule, and Comments tabs.
The fields are displayed on the Structure tab based on the interest type. The following details cannot be edited: Interest Type, Product Type, Borrower, and Indicative Borrower Rate.
For the list of fields on the Structure and Schedule tabs for different interest types and Product types, see the attached document.
The fields are displayed on the Schedule tab based on the interest type and Product type.
The following details cannot be edited: Interest Type and Product Type.
If required, delete Repayment Schedule document, if any and upload a new document (applicable for term and mortgage loan). The procedure to upload a document and the validations are explained under Add Pricing section.
Click Update Pricing to save the details. Make sure that all the mandatory fields are filled.
The application displays a confirmation message that the record is updated successfully.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
Add Pricing
A user with signed-in bank user with the necessary permissions can add pricing details for all the Product types except Letter of Credit and Letter of Guarantee products.
The application displays the following tabs to capture the pricing details:
Structure
Schedule
Comments
To add pricing, follow these steps:
On the Interest Pricing list screen, click Add Pricing.
The application displays the following:
Product Type or Product (for example, Revolving Product, Term Product) and the Interest Type list. The list items are based on the Product type or product.
The following tabs: Structure, Schedule, and Comments.
Select the Interest Type from the list. The list items are based on the Product type or product.
For Term Loan and Mortgage Product, the following interest types are applicable: Fixed, Periodic, and Floating.
For Revolving, Line of Credit (non revolving), and Overdraft, only Floating interest type is applicable.
Provide the details based on the selected interest type on the Structure, Schedule, and Comments tabs.
Structure tab: The List of fields appearing on the Structure tab is based on the selected interest type. For the list of fields on the Structure tab for the selected Interest Type, see the attached document.
Schedule tab
For Term and Mortgage Loan Product types, see the attached document for the list of fields on the Schedule tab.
For Repayment Schedule, click Upload to upload a document. A confirmation pop-up appears with file name conditions (alphanumeric characters without space), maximum file size (20 MB), and allowed document types (jpeg, jpg, png, pdf, txt) for uploading a document. Click Okay.
Browse and upload a document. The application displays an error message if a wrong document type is uploaded. The uploaded document appears under Repayment Schedule section.
Click the document name to download the document and delete the document if required.
Only one document can be uploaded at a time. The document upload option is disabled after a document is uploaded.
To upload another document, delete the existing document and then upload the new document.
The document must be saved before adding the pricing details.
Add comments on the Comments tab if required. It is optional. When a lengthy comment or description is entered which does not fit the field, then the content moves to the next line of the field. The field accepts up to 500 characters.
Click Add Pricing. Make sure that all the mandatory fields are filled. The application displays a confirmation message that the pricing is added successfully. The details are added to the Interest Pricing list.
After entering the details, the user can select a different interest type if required. The application displays a warning message. Click Yes to change the interest type. The saved data is lost. The fields change based on the new interest type.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are not saved.
Risk Ratings
Risk Ratings
Risk Rating is applicable for a New Product , In Mortgage journey the Risk Rating is not automatically calculated by the system, the bank user has to add the risk rating from the Entity overview which displays in the Request Overview and Product overview .The History button on the screen displays the Risk Rating from the previous Product. It provides the following details:
Click the row to view the rating details. The application displays two sections: Risk Rating and Score Card.
Risk Rating displays the following details: Rating Type, Previous Rating, New Rating, Adjustment Rating, Date, Comment, and History button.
Fact Find
Fact Find
This section displays the additional questions along with the answers(if answered by the customer in Origination),this is applicable for all mortgage journeys.
Decisions
Decisions
Using the feature, a bank user with underwriter and supervisor roles can take individual or committee decisions in a bank for single and multiple facilities in a request. The application displays the summary of all decisions for all the facilities that are requested within a request.
The Drawings is applicable only for Mortgages.
Retail - MortgageThe decision record created in the Request Overview also displays in the Product Overview. If a Product has drawings, clicking the decision record displays the drawings. The Product with Drawings is displayed in an accordion view along with decision , Requested and Approved Amount. For Automated decision a Score card displays. The Decisions do not display in the Drawing Overview.Each Drawing has its own Decision section.
A user can add decision to the Product and drawings from the Request Overview Credit Decision section. The Decision is created at the Product Level, the user can add Approved amount at Drawings level only and the approved amount is automatically calculated at the Product Level.
When the user clicks Add Decision the following fields display:
Approver
Decision Date
Expiration Date
Score
Comment
A decision table with below columns:
Product ID/Name
Product
Requested Amount
Decision
Approved Amount
In the case of Automated Decision, Score card section, the same above fields display in an accordion view for Drawings.
Decision section displays the following details: Approver, Decision Date, Expiration Date, Product ID, Product, Requested Amount, Decision, Approved Amount.
Score Card:This is a separate tab available inside the decision tab. It displays the following details:
Application Information, Value ,Score.
Financial Information , Value, Score.
This is displayed only in the case of automated Decisions.This is a non-editable section, Since this section is controlled by permissions ,only if the logged in user has requisite permission only then the Score card can be viewed else it is not displayed.
Do any of the following:
Use the context menu placed against the conditions as required.
Click the row to view the details. Menu path: Request Overview > Credit > Decisions> View Decision Details
Click Add Decision to add a new decision and condition. Menu path: Request Overview > Credit > Decisions> Add Decision and Condition
The compliance can be third-party integration or manually handled. The application displays the current list of New Facilities for all compliance items that are required at this point of processing for review. This list indicates all relevant regulatory and internal compliance required. This section provides an automated overview of all compliance line items involved with the request up to the current processing stage. A user can add a compliance item and view the compliance result. The following details are displayed: Compliance Type, Compliance Name, Applies to which party or Product depending on the selected compliance type and name, and status.
On the context menu, click Edit to modify the details. The items with Pending and Failed status only can be edited.
Click the row to view the details. View Compliance
Click Edit to modify the details or click X to close the form. The items with Pending and Failed status only can be edited.
Click X to close the form.
Add Compliance
Add Compliance
The application displays the signed-in user name and the current date.
Select the Compliance Type from the list - Regulatory and Internal.
Select the status type from the list - Passed, failed, pending, and waived. If a third-party system is used, it is possible to pull the result directly from that system.
Select the Compliance Name associated with the Compliance Type from the list.
Add Comments. When a lengthy comment or description is entered which does not fit the field, then the content moves to the next line of the field. The field accepts up to 500 characters.
The application lists the parties, facilities, or collateral depending on the selected compliance type and compliance name. Refer to the following examples. Select the required item. By default, one item is selected.
Example: Compliance Type - Regulatory, Compliance Name - ECOA. Entities list is displayed.
Example: Compliance Type - Internal, Compliance Name - Underwriting Guidelines. Facilities list is displayed.
Example: Compliance Type - Internal, Compliance Name - Appraisal. Collateral list is displayed.
Compliance cannot be added/applied more than once to a Entity/Product/Collateral. The Entity/Product/Collateral to which the Compliance Name and Compliance Type combination is already applied is disabled and not available for the user to select.
Click Add Compliance. The application displays a message that the compliance item has been added successfully and the compliance is added to the Compliance list.
Settlement
This section provides an overall view of the status of the following items:
This can be added by Bank user and also directly by the customer through Customer Actions.The middle-office user creates the funding in this section. The application displays the actual loan draw-down amount with the following details: Entity name, Disbursement amount, Date, Status, Total Disbursement Amount, Product Approved Amount. The Funding position is available only after Approval of Amount for a Product is given.
The Drawings is applicable only for Mortgages.
For Retail - Incase a Product has a drawing then the user needs to select the Drawing first then the Funding is added. If the Product has Drawings,the system does not allow to add Funding at the Product level. In case the product does not have Drawings, the Funding gets directly added to the Product. The Funding added from the Product Overview for a Drawing is displayed at the Funding section in the Drawing Overview and vice versa. The Funding entry for drawings created through Customer actions is displayed in the Product Overview and the Drawing Overview with Pending status. The Bank user can review Drawing wise Funding from the Product Overview and change the status from Pending to Approved.
Display of Funding record at Drawing Level in the Summary screen:
The Drawing ID displays in an accordion view.
Expanding the accordion, all the funding records in reference to the Drawing displays the below fields:
Payee Name
Disbursement Amount
Date
Status
Total Disbursement amount : Displays the Sum of all the drawings disbursement amount.
Approved amount : Displays the Product level approved amount.
For Retail-Drawing Overview:The User can view and manage (add, view, edit, delete) Funding from the Drawing Overview Section.The Funding entry for drawings created through Customer actions is displayed in the Product Overview and the Drawing Overview with Pending status. The Bank user can review Drawing wise Funding from the Product Overview and change the status from Pending to Approved.
Perform any of the following actions:
Click the row to view the details.
Click Edit to modify the details or click X to close the form.
Click Add Funding to add a new funding for the Product.
Select any of the following options from the context menu :
Click Edit to modify the details. Only the records with a Pending status can be edited.
Click Delete to remove the record. Only the records with Pending status can be deleted. In the confirmation pop-up that appears, click Yes. The record is removed.
An approved record can only be deleted by a Supervisor.
Add Funding
When the Add Funding option is clicked, the following fields display:
Product ID
Approved Amount: Displays the Approved Product amount.
Remaining Available : Displays the remaining amount available at the Product level.
List of Drawings of the Product displays the following fields:
Drawing ID
Drawing Type
Drawing Name
Approved Amount
Select Button
When a particular drawing is selected the regular Funding screen displays. If the Product does not have a Drawing, the user can directly add the funding by clicking the Add Funding option.
If the added funding is equal to the approved amount for a Drawing, the system does not allow to further add funding and the Select button in the Drawing is disabled.
When all the Drawings within the product has the funding disbursement amount equal to the approved amount , the Add Funding button is disabled in the section.
Add the following details. Unless otherwise stated, all fields are mandatory:
Enter the Disbursement Percentage.
Select the currency and enter the Disbursement Amount. This field has predictive search where you can enter your option in the box and select the required option from the matching result rather than scroll down the list to select a currency.
Select the Status from the list - Approved or pending.
Enter the Disbursement Date.
Choose whether the payee is a Third Party Payee. The default option is No.
Select the Payee Name from the list.
Select the Pay Type from the list. The Pay Type options are as follows: Intra Bank Transfer, Wire Transfer, SWIFT,Cheque. Every Pay Type displays different corresponding options.
Enter the Account Number.
Enter the Route Number.
Enter the Bank Name
Select the Address Type. After selecting the address type, all the corresponding details are prepopulated.
Disbursement Amount is calculated as the difference between the Gross Amount and Hold Back.
If the funding is for a third-party, then the user must capture the address details.
If the funding is for the related parties, then the user must select the party from the list and the address corresponding to that party.
The Add Funding option is enabled only if the Disbursement Amount is less than or equal to the Approved Amount.
Click Add Funding. The application displays a confirmation message that the funding record is added successfully.
Edit Funding
Only the records with Pending status can be edited.
The application displays the Product ID, Authorized By, Date, and Time.
Make the changes required based on the requirements.
The Disbursement details and Payee details can be edited on the Edit funding screen.
Click Update Funding to save the details.
The application displays a confirmation message that the record is updated successfully.
Click Cancel to discard the changes. On the confirmation pop-up that appears, click Yes. The changes are discarded and not saved.
If the entered or Calculated amount in the amount field is more than the Remaining Available amount, the Add/Update Funding button is disabled in Add/Edit Funding screen.
The View options displays the overview of the Funding page and has an Edit option available only if the status is still in Pending.
Additional Instructions:
The Posting User adds the necessary additional Instructions whenever applicable. It displays the fields as follows: Type, Posting User, Date.
For Retail - A bank user with the necessary permissions can view and manage (add, view, edit, delete) the feature. Incase a Product has a drawing, the user needs to select the Drawing first then the Additional Instruction is added. If the Product has Drawings the system does not allow to add Additional Information at the Product level. If the product does not have Drawings, the Additional Instruction can be directly added to the Product.The Additional Instruction for a Drawing added from the Product Overview display in the Additional Instruction section in the Drawing Overview and vice versa.The Additional Instruction entry for drawings added in the Product Overview displays in both the Product Overview and the Drawing Overview with Pending status. The Bank user can review Drawing wise Additional Information from the Product Overview and change the status from Pending to Approved.
Display of Additional Information record at Drawing Level in Summary screen:
The Drawing ID displays in an accordion view.
Expanding the accordion displays all the Additional Information records in reference to the particular Drawing:
Type
Posting User
Date
For Retail-Drawing Overview:The User can view and manage (add, view, edit, delete) Additional Information from the Drawing Overview Section. The Additional Information added in the Drawing overview displays in the Product Overview and vice versa.If a Product has drawing the Additional Information is added at the Drawing level.
Add Instruction:When user clicks Add Instruction the following fields display:
Product ID
Product Type
List of Drawings of the Product to be displayed with following fields:
Drawing ID
Drawing Type
Drawing Name
Select Button
When a drawing is selected the regular Additional Screen displays.
If a Product does not have Drawing, user can directly add the Instruction by clicking the Add Instruction.
Select any of the following options from the context menu :
Click Edit to modify the details. Only the records with a Pending status can be edited.
Click Delete to remove the record. Only the records with a Pending status can be deleted. In the confirmation pop-up that appears, click Yes. The record is removed.
Edit Instruction:
Click the Edit option from the Context Menu. This displays the Edit Instruction page where the Party Name and Bank Details can be edited, After the required changes are made click Update Instruction or Cancel to go back to the previous page.
After clicking the row from the list, the overview of the Updated Add Instruction section is displayed in the View Instruction page.
Notary
In this section as a part of the OPS team the user updates the feedback given by the Notary Officer . This is a manual task to be processed by the respective user.
Once the RM captures/reviews the disbursement and repayment instructions, the task gets created in Mortgage Settlement Tasks Queues.
Clicking the add notary button displays the following fields for the user to capture the details:
Notary Name
Date of Deed
Comment
Status of Deed
After the details are captured click update to save the record. Click Cancel to cancel the action and return back to the previous screen.
If the notary information comes from an external source (any third party application via integration)and if the integration is available, a record is added automatically.
Edit Notary :
The captured details are editable by clicking the add notary option.
View Notary :
The details captured can be viewed by clicking the view option.The Edit option is also available in View Notary screen.
Delete Notary:
Using this option the user can delete the notary details record that is created. This is provided as a restricted option to a certain user groups only.
The respective access rights / permissions is configured in the system based on the user role.
Status Summary:
This section provides an overall view of the status of all the items grouped by:
Due Diligence Summary: This feature is not applicable for Retail lending and SME lending requests and is not visible to the bank user roles who manage these requests.
Compliance Summary.
Document Summary: This section displays documents uploaded by the Bank user /customer from Origination app. It also displays the Document category, Document type, Document Name, Applies To and status. The accordion view shows the list of Documents in the Document category.
Borrower Fees
A glance at the color code of the items shows the status of each item in the group.
Gray denotes the processing of the items have not started yet.
Blue denotes few items in the group are to be completed.
Green denotes all items in the group have been completed.
Orange denotes items in the group are pending.
Red denotes items in the group have failed.
Customer Actions
This is applicable for Retail Journey.
Customer Actions
A User can raise Customer Actions (Manual) at the Product level and not at the Drawing level. Automatic or system generated customer actions are generated at the Drawing level. Funding related customer actions are at the Drawing level and not at the Product level (in case the Product has drawings).Funding related customer actions are generated depending on the number of drawings the Product has. Each drawing has a separate customer action.
Additional Information for repayment related customer actions display at the Drawing level and not at the Product level(in case the Product has drawings).
Additional Information for repayment related customer actions is generated depending on the number of drawings for the Product.
If the Product does not have drawings , then the funding related customer action is triggered at the Product Level.
The Applies To displays the Drawing ID, in the Funding customer action for Drawings .
The customer actions display in the Entity Overview/ Request overview/ Product Overview / Drawing Overview.
The Applies To displays the Drawing ID, in the Additional Information customer actions for Drawings.
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The stage is yet to be visited.
The tasks are in progress and one or more tasks are to be completed. The application is still in the stage. 
All tasks in the stage have been completed. The request is moved out of the stage.
icon to view the relationship manager contact card - email, address, phone, and bank branch. 
Additional details based on the selected collateral type and collateral sub-type.
context menu, click Delete to remove the record. In the confirmation pop-up that appears, click Yes. The record is removed.
icon denotes that the narrative has document attachments. Click the icon to view the narrative details.
denotes the processing of the items have not started yet.
denotes few items in the group are to be completed.
denotes all items in the group have been completed.
denotes items in the group are pending.
denotes items in the group have failed.