Introduction to Retail Accounts
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New structure and revised (Docs 2.0)
Retail Accounts (AR) is one of the modules under Arrangement Architecture (AA) umbrella of products and is part of the Temenos Retail Banking suite of products.
The AR module provides financial account functionality and its maintenance for a financial institution. The module allows the user to create current or checking and savings accounts using the AA framework, under the Accounts product line, and perform a series of related activities on it.
A few of the key functionality included are:
- Create a new account arrangement
- Perform credit or debit activity or transactions for the account
- Accrue credit or debit interest accruals
- Capitalise interest to account balances
- Monitor charges and commissions
- Monitor inactivity or dormancy
- Issue cheque book or passbook
- Issue mandates
Configuring Retail Accounts
The AA.PRODUCT.LINE application provides a high-level definition of the business components (property classes), required to construct a product belonging to that line.
A product line is described by the property classes which constitute it. A financial institution can use these building blocks (property classes) to construct individual products, which can then be made available for sale to its customers.
AR has the following property classes.
- ACCOUNT
- ACCOUNTING
- ACTIVITY.API
- ACTIVITY.CHARGES
- ACTIVITY.MAPPING
- ACTIVITY.MESSAGING
- ACTIVITY.PRESENTATION
- ACTIVITY.RESTRICTION
- ALERTS
- AGENT COMMISSION
- BALANCE.AVAILABILITY
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- BALANCE.MAINTENANCE
- CHANGE.PRODUCT
- CHARGE
- CHARGE.OVERRIDE
- CLOSURE
- CONSTRAINT
- CUSTOMER
- DORMANCY
- ELIGIBILITY
- FACILITY
- INTEREST
- INHERITANCE
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- LIMIT
- OFFICERS
- PAYMENT.RULES
- PAYMENT.SCHEDULE
- PAYOFF
- PAYOUT.RULES
- PERIODIC.CHARGES
- PRICING.RULES
- REPORTING
- SETTLEMENT
- STATEMENT
- TAX
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The AA.PROPERTY is an instance of AA.PROPERTY.CLASS and these components constitute an account product. The property classes and properties are made Mandatory or Optional based on the AA.PRODUCT.GROUP level but subject to the Product Line definition. The AA.PRODUCT.DESIGNER is used to create the Account Products required.
Illustrating Model Parameters
The product conditions of a property class are evaluated to bring out the features of the property class. The system defaults the values in the product condition in an arrangement during its creation. The negotiability or default values and other restrictions are also defined in the product condition. These product conditions along with the properties derived from the property classes are grouped together to build products.
The product conditions are dated and some of the product conditions have currency as part of their ID. When the currency forms a part of the product condition ID, the user needs to create different conditions for each currency in which the product is available. When a new condition is created or an existing one is amended, the product to which the condition is linked has to be proofed and published.
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Account |
The
Account property class is used by all the products which are account based. This
property class primarily controls the description of the account. The ACCOUNT
property allows the user to define and control balance treatment, posting
restriction, linked account number (for memo accounts), currency market, date
convention related setup for the account.
Although the account names are account specific, generic titles can
be defaulted from the product and can be replaced or given additional detail
at the arrangement level.
Each product defined and processed in AA can have a single ACCOUNT
Property defined.
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2 |
Activity Charges |
The Activity Charges property class
defines the charges that have to be applied when a particular activity is
triggered on the arrangement. The charges so applied can be made due,
capitalised or deferred. The user can enable auto settle the charges made due from
unallocated credit balance by setting this to Yes.
In accounts, charges are enabled for dormancy, settle payoff and ageing. This
property class is also extensively used for all AA related modules,
charges are set for various other activities.
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3 |
Activity Restriction |
The
Activity Restriction property class is used to specify a restriction on a
particular transaction. The restriction rules including the relevant periodic
attributes and activities are defined in the product condition. These rules
are then used to define activity based or property based
restrictions. A rule if broken can be set to result in an override or error.
A charge can be attached for this and can be set to be made due, capitalised
or deferred.
For the AR module, activity restriction is extensively used for restricting
transactions by number, type, and so on. This is also extensively used in other
modules to restrict the user from doing various user activity based on the life cycle
status of contracts.
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4 |
Balance Availability |
The Balance Availability property class allows
the user to control the following features pertaining to AR module:
- Notice amount and period, which needs to be given by a customer for
withdrawing money from his account.
- Default Credit Check and Available Balance update related set up.
- Activity class or Activity specific credit check, and NSF related fees
pertaining to it
- Tolerance Amount or Tolerance Currency - To indicate the grace amount, which is
the allowed overdraft before the bank imposes NSF or OD fees.
- Overdraft Grace Period - To waive the NSF fee levied on the account, if the customer clears the debit balance within the stipulated grace period.
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5 |
Dormancy |
The
Dormancy property class allows the user to control the parameterisation of
inactive or dormant accounts and movement of the same into various buckets at
the arrangement or product level. The same can be controlled based on period, and
some exceptions or rules also can be added for evaluation and movement. The
user can include or exclude certain activity or activity class for the
evaluation.
It is possible to,
- Configure different Dormancy status based on the period of
inactivity
- Specify different charges and charging frequency for each Dormancy
status
- Apply some exception rule filtering at an individual arrangement level
(for example, account is in debit balance) and such rules can either be an API or
a rule created using the Rules Engine
- Specify notices and notice frequency for each Dormancy status
- Specify Activities or Activity Classes or Activity Initiation Types which are
qualified to keep an account active.
- Auto Reset can be enabled based on status or on Activity
Type.
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6 |
Facility |
The Facility is a service component for
financial products designed using arrangement architecture. The Facility
property class controls the list of available services for an arrangement
account.
When an external activity (financial or non-financial) is triggered and the
corresponding service group is mapped to an activity through Activity Mapping
and EB.EVENTS. And the same came allowed or restricted or charged corresponding
error message is raised to stop the activity.
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7 |
Inheritance |
The
Inheritance property class is used for BN pool structure for inheriting the
product conditions set at Parent level arrangement to the Child level
arrangement accounts. The product conditions that are set for inheritance are
attached to Property records with type as Inheritance Only. The properties to
be inherited can be controlled both at source and target level.
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8 |
Interest |
The Interest property class is used for
all interest definition and processing in AA. A product defined and
processed in AA can have multiple interest properties defined (for example, principal
interest, penalty interest, commission, etc. Interest rates can be defined as
fixed , floating , periodic or linked rate (referring an INTEREST property from other arrangement), routine based calculation. Tiered interest
can also be defined. Further it is possible to define a negative rate,
minimum interest amount and waive the interest.
Interest adjustment can be done in run time, and adjustment related
detail or values can be captured in adjustment related fields.
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9 |
Limit |
The
Limit property class primarily controls the use of LIMIT module by the
product. We can set up single or shared limit. We can define the
LIMIT.REFERENCE applicable for a specific product such that the system defaults the same in an arrangement. For a new limit, at the arrangement level, the
LIMIT.SERIAL has to be given as NEW. The AR module can have self-contained secondary limit without having
actual limit attached to it. Overdraft status or notice for AR module is handled
inside the Limit Property class.
Further Limits can be set to use the LIMIT module (AL and AD) or it can be
managed only within the arrangement architecture framework.
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10 |
Payment Schedule |
The Payment Schedule property class is
used by all products which have amounts billed (that is,made due) or capitalised
or Pay. A Payment Schedule can be comprised of one or more payment
definitions with conditions such as payment Type and Method, arrangement
properties, dates and amounts. The AA.PAYMENT.TYPE application is used to define the
standard payment types such as constant, linear, actual and fixed equal and so on,
that can be used by a product. This payment type is then attached to each
payment schedule definition. The start and end date can be specified, the user can
specify the repayment of arrangement to commence after ‘n’ months from the
arrangement date or ‘n’ months before the maturity or ‘n’ months after the
change product or reset and rollover has happened.
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11 |
Periodic Charges |
The Periodic Charges property class acts as a container to group different charge
properties and calculate a periodic charge amount. The Payment Schedule property
class drives this property class. A periodic charge property can be attached
in payment schedule and on schedule date periodic charge amount is
calculated.
At the arrangement level adjustment can be done by the user on whole periodic
charge.
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12 |
Statement |
The Statement property class is used to
define the legacy ACCT.STATEMENT feature at the AA level.
Statements may be produced daily (every working day), every 1-9 weeks,
twice a month (on the 15th and the last day of the month) or every 1-12
months on any day of the month. Up to nine statement cycles may be specified for
each account, and each statement cycle is independent. In addition to this,
special interim statements can be enabled. This property class also controls
whether or not advices are to be produced when interest and charges are
applied, and whether detailed interest statements (interest scale) should be
produced.
Within a statement cycle, it is possible to define multiple frequencies
with a combination of weekly and monthly, such that statements are produced
on the dates specified by both frequencies, but only contain details of
entries since the last statement in that cycle.
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Illustrating Model Products
The AR product line provides current and savings account functionalities. The module allows the user to create savings or current accounts using the AA framework under the Accounts product line.
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Current
Accounts
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- Corporate
account with fixed debit interest
- Regular current account with floating Interest for both debit and credit interest, amount based capping of NSF Charges and waivers during account closure
- Current
account with periodic charge
- Current
account limit secured by deposit
- Current
account for staff with additional interest
- Account
with predefined overdraft limit of USD 250
- Premium
current account with some restriction on balance, and activities
- Current
with some SME related features enabled
- Current
account for SME - self service account
- Current
account for students
- Current
account for bundling, and gaining additional benefit through bundle
- Fully
negotiable account
- Master account collects the interest from the Sub account and pays the interest accordingly
- Sub account pays the interest to the master account according to the maintained balance
- Payroll Account with cashback and count based capping of NSF Charges.
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2
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Savings
Accounts
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- Regular
saving account with basic features
- Regular
saving account with restriction in Interest capitalisation
- Savings
account for child
- Savings
account for non resident
- Regular
salary savings account
- Traditional
notice savings account
- Savings
account for staff
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3
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Summary
Accounts
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- Summary
account
- Currency
summary account
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