Introduction to Address Interface

The address is an essential part of customer identity. Inaccurate address data can result in wrong delivery, which might cause customer frustration, missed sales opportunities, and tarnish the communication with the customer. The Address Interface module contains the address lookup interfaces that orchestrate communication to the external address lookup service provided by Equifax. This promotes data accuracy for the customer addresses and enhances the effectiveness of data entry.

This module provides easier and accurate address maintenance for Australian addresses, and allows banks to create a delivery address for their customers with specific fields that capture addresses related to Australia

The customer address interface setup has been replicated for collateral address interface setup. The customer address validation is currently validated using the Equifax interface. A similar validation is applied for collateral address validation.

While entering the address details, the system will retrieve and validate it through Equifax. In case the user has to enter manually the address details, the system will not allow entering spaces in the Unit/ Flat Number and Street/Lot Number fields. The address is an essential part of property identity. Inaccurate address data can result in wrong valuation and other unforeseeable events. Collateral refers to the property of the customer.

This functionality allows banks to capture the collateral address details and get it validated using the Equifax interface.

The following items have been introduced for this functionality:

• New configurations have been added to the ADDRESS.RULES,COUNTRY.RULES and COUNTRY.PARAMETER applications for the address rules checking of Australia addresses.
• The Address Lookup field has been added to the CUSTOMER and DE.ADDRESS applications.
• An address lookup interface with Equifax has been added to retrieve a list of matching addresses by address keywords entered.
• An address verification interface with Equifax has been added to verify the address selected from the matching address list. Full address information will be returned and updated in the CUSTOMER or DE.ADRESS application.
• The AUADRI,MATCHING.ADDRESS enquiry has been created to orchestrate the timing of address lookup and verification services.
• The CUSTOMER,ADDRESS.AU and DE.ADDRESS,INPUT.AU versions has been created for address maintenance.
• A routine has been added to update address information upon the successful verification of address.
• The ASSET.REG.PROPERTY,INPUT.AU version has been created to capture the collateral address which can be fetched through an interface with Equifax, a third party vendor. The ASSET.REG.PROPERTY,AUTH.AU version is used to authorise the records.
• The Address Type , Address Lookup , Street Type and State fields have been added to the ASSET.REG.PROPERTY application to capture the collateral address.
• The AUADRI.ASSET.REG.PROPERTY,COLLATERAL.AU enquiry allows users to search for a specific collateral address using the Collateral Id.
• The AUADRI.ASSET.REG.PROPERTY,CUSTOMER.AU enquiry allows users to search for ASSET.REG.PROPERTY records using the Customer Id and retrieve the related records from the application.
• The AUADRI.ASSET.REG.PROPERTY,LOANACC.AU enquiry allows users to search using the Loan Account Number and fetch the related records from the ASSET.REG.PROPERTY application.

Generic API's

This functionality allows banks to manage the customer addresses for the AUADRI module.

The DE.ADDRESS,AUADRI.API.ADDRESS.1.0.0 version has been released as part of this functionality to allow users to create and retrieve a delivery address for AUADRI.